Alpha Memory PRIVACY STATEMENT
  This is the privacy statement for all web sites operated by Alpha Memory, Inc., which includes www.alphamemory.com and www.memory.com Because this web site wants to demonstrate its commitment to your privacy, we have agreed to disclose our information practices.

We will never share your email address, phone number or credit card information with any unrelated 3rd party except as necessary to fulfill transactions that you have initiated.

If you have any questions or concerns about our Privacy Notice, please call us toll-free at: (866) 563-6679; email us at privacy@memory.com; or send us a letter to: Alpha Memory, Inc. Privacy Officer, 5307 North McColl Road, McAllen, TX 78504.

By visiting the Alpha Memory website you agree to our privacy policy.

PERSONALLY IDENTIFIABLE INFORMATION COLLECTED BY ALPHA MEMORY, INC.

Information Provided by you:
Alpha Memory, Inc. collects any information that you enter on our Web site. This information is normally provided when you search, buy, or register for contest, or when you communicate with any of our departments such as customer service, sales, technical support, Returns and Exchange, webmaster, open accounts, government sales or add missing product through our Web site, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us would include your name, address, telephone number, credit card information, e-mail addresses, and financial information and credit references.

Order Entry:
We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like billing address, credit card number, expiration date). This information is used for billing purposes and to fulfill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

USE OF PERSONALLY IDENTIFIABLE INFORMATION COLLECTED BY ALPHA MEMORY, INC.
Alpha Memory, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement without the knowledge of the user.

Credit Card companies and shippers:
When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS, Federal Express and the United States Postal Service to deliver your purchase. There also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.
We will share aggregate demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

Links to third party Web sites:
This web site contains links to other sites. Please be aware that we, Alpha Memory, Inc. are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Electronic Communications:
When you visit Memory.com or send e-mails to us, you are communicating with us electronically. You consent to receive communication from us electronically. We will communicate with you by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing. If you no longer wish to receive communications from us you may opt-out by calling us toll-free at: (866) 563-6679 or emailing us at: NoMail@memory.com and populate the subject field with "Remove".

Marketing Communication:
Alpha Memory, Inc. will frequently be sending marketing communications via email. This could be newsletters, special promotions and notice of sweepstakes. If you no longer wish to receive communications from us you may opt-out by calling us toll-free at: (866) 563-6679 or emailing us at: privacy@memory.com and populate the subject field with "Remove".

LOG FILES

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

SECURITY

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. Your name, your personal information and especially your credit card number are NEVER stored on the Internet with our system. Once you type your information, it is sent instantly, encrypted, directly to our order processing system, which is on a server separate from the internet.
When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'. We have an SSL certificate from Thawte. (http://www.thawte.com).

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked door. If you have any questions about the security at our website, you can send an email to: privacy@memory.com

CHOICE/OPT-OUT

Our Web site gives you the opportunity to opt-out of receiving marketing communications from us. If you no longer wish to receive communications from us you may opt-out by calling us toll-free at: (866) 563-6679 or emailing us at: privacy@memory.com and populate the subject field with "Remove".

CHANGES TO THIS PRIVACY NOTICE, CONDITIONS OF USE AND NOTICES

This Privacy Notice and our Terms of Use will change over time and the use of information, which we gather now, is subject to these Notices and Terms as modified. Please check this page periodically as you continue to use our site to see if any changes have been made. This privacy notice was most recently changed on May 8, 2003.



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Alpha Memory, Inc. DBA "Memory.com" 1996 - 2008 - Toll Free: 1-866-5MEMORY(63-6679)
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