Admin Notes Flash Cards
🇬🇧
In English
In English
Practice Known Questions
Stay up to date with your due questions
Complete 5 questions to enable practice
Exams
Exam: Test your skills
Test your skills in exam mode
Learn New Questions
Manual Mode [BETA]
The course owner has not enabled manual mode
Specific modes
Learn with flashcards
Complete the sentence
Listening & SpellingSpelling: Type what you hear
multiple choiceMultiple choice mode
SpeakingAnswer with voice
Speaking & ListeningPractice pronunciation
TypingTyping only mode
Admin Notes Flash Cards - Leaderboard
Admin Notes Flash Cards - Details
Levels:
Questions:
85 questions
| 🇬🇧 | 🇬🇧 |
| HCP | Host Cancellation Program |
| SD | Security Deposit |
| HPI | Host Protection Insurance |
| HG | Host Guarantee |
| T | Ticket |
| HT | Host Ticket |
| GT | Guest Ticket |
| TT | Ticket Topic |
| L | Listing |
| RESO | Reservation |
| RC | Resolution center |
| WF | Workflow |
| WT | Warm Transfer |
| HIW | How it works |
| MT | Message thread |
| DOB | Date of birth |
| ATO | Account Take Over |
| TOS | Terms of Service |
| EMEA | Europe, Middle East and Africa |
| NA | North America |
| APAC | Asia Pacific |
| H | Host |
| G | Guest |
| POC | Point of contact |
| WG | White Glove |
| OM | Operation Manager |
| TC | Team Coordinator |
| PM | Property Manager |
| SH | Superhost |
| EG | Extra Guest |
| BTM | Business Travel Manager |
| CE | Community Education |
| R1 | Resolution 1 |
| R2 | Resolution 2 |
| SM | Social Media |
| PX | Payments |
| EXP | Experience |
| RR | Regulatory Response |
| TnS | TnS - Trust and Safety |
| A4W | Airbnb for Work |
| MQ | Market Quality |
| IBC | In Bound (Phone) Call |
| OBC | Out Bound (Phone) Call |
| IBM | In Bound Message |
| OBM | Out Bound Message |
| IBE | In Bound Email |
| OBE | Out Bound Email |
| GCI | Guest Called In |
| HCI | Host Called In |
| CBA | Cancelled By Admin |
| CBH | Cancelled By Host |
| CBG | Cancelled By Guest |
| CBI | Cancelled By Identity |
| LTR | Long Time Reservation |
| IB | Instant Book |
| CP | Cancellation Policy |
| CF | Cleaning Fee |
| 3rdPB | 3rd Party Booking |
| GRP | Guest refund policy |
| RTB | Request To Book |
| GSF | GSF Guest service fee |
| NNS | Nights Not Spent |
| HNR | Host not responding |
| GNR | Guest not responding |
| AG | Additional Guest |
| EC | Extenuating Circumstance |
| HPI | Host Protection Insurance |
| HG | Host Guarantee |
| HCP | Host Cancellation Program |
| SD | Security Deposit |
| FIQ | Fake Inventory Queue |
| Listing that the host has completed the steps to activate and is publicly visible on www.airbnb.com | Active listing |
| When a listing's calendar dates are blocked off by the system or by a Support Ambassador, preventing the host from booking them | Blocked calendar |
| Actions taken on a host's account in the event that they cancel a reservation or a Support Ambassador cancels on their behalf | Cancellation penalties |
| DL | Defined loss |
| TH | Transaction history |
| MPL | Manual Payment Link |
| CC | Credit Card |
| OT | Occupancy Tax |
| TOT | Transient occupancy tax |
| VAT | Value Added Tax |