Decision making and error
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Decision making and error - Leaderboard
Decision making and error - Details
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18 questions
🇬🇧 | 🇬🇧 |
Naturalistic decision making | Experts make decision by time pressure, stress, dynamic conditions, ambiguous information and ill-defined goals. |
Mental templates, formed from past experience and expectations | Schema (Perceptual Cycle Model) |
Doing something | Action (Perceptual Cycle Model) |
Information existing in the world | World (Perceptual Cycle Model) |
Making decision based on knowledge of that made sense at the time given their goals, understanding of the situation and focus of attention | Local rationality |
Ways to optimize decision making | Decision aids |
What is a checklist | List of items to be done and used as a reminder |
Learning technique that aids information retention in human | Mnemonics & acronyms |
Development of expertise in decision training | Developing cue & pattern recognition strategies |
How to use design | Effective ways to design for decision making is leverage people's natural behaviors and decision making strategies |
Person view: counter measures | Remove bad apples from system |
Successive layers of defenses | Organizational influences |
System view: counter measures | Align authority with responsibility |
Error proofing a system | Mistake prevention |
Force user not to err | Mistake prevention |
Immediately determine when a mistake has been made due to indications in system, effective corrective action | Mistake detection |
Preventing the influence of mistakes | Fail-safe |
Reduce ambiguity, streamline processes and reduce complexity | Work enviornment |