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Decision making and error


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Joyous Panther


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[Front]


naturalistic decision making
[Back]


Experts make decision by time pressure, stress, dynamic conditions, ambiguous information and ill-defined goals.

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18 questions
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Naturalistic decision making
Experts make decision by time pressure, stress, dynamic conditions, ambiguous information and ill-defined goals.
Doing something
Action (Perceptual Cycle Model)
Information existing in the world
World (Perceptual Cycle Model)
What is a checklist
List of items to be done and used as a reminder
Development of expertise in decision training
Developing cue & pattern recognition strategies
How to use design
Effective ways to design for decision making is leverage people's natural behaviors and decision making strategies
Person view: counter measures
Remove bad apples from system
Successive layers of defenses
Organizational influences
System view: counter measures
Align authority with responsibility
Error proofing a system
Mistake prevention
Force user not to err
Mistake prevention