| Profession | Requires specialized knowledge and a long and
intensive academic preparation |
| Professionals have | Possess advanced training and experience |
| as a legal perspective why are IT workers are not recognized as professionals ? | Are not liable for malpractice |
| what are some of the Ethical Issues between IT Workers and Employers Software piracy? | Software piracy |
| Business Software Alliance (BSA): | Aims to stop the unauthorized copying of software |
| Trade secret | Information that is of economic value and that has required effort
or cost to develop and has some degree of uniqueness or novelty |
| Whistle
blowing | Effort by an employee to attract attention to a negligent, illegal, unethical, or abusive act by a company that threatens the public interest |
| Ethical Issues between IT Workers and Clients are | Conflict of interest |
| Breach of contract | Occurs when one party fails to meet the terms of a contract |
| Material breach of contract | Occurs when a party fails to perform certain obligations, thereby impairing or
destroying the essence of the contract |
| Ethical Issues between IT Workers and Suppliers | Bribery |
| Foreign Corrupt Practices Act (FCPA) | FCPA): Makes it a
crime to bribe a foreign official, a foreign political party
official, or a candidate for foreign political office |
| Bribery : | Providing money, property, or favors to
someone in business or government in order to
obtain a business advantage |
| Ethical Issues between IT Workers
and Other Professionals | Résumé inflation |
| Résumé inflation : | : Lying on a résumé about one s
qualifications |
| Inappropriate sharing of corporate information | Information may be sold or shared informally to third
parties |
| some of the resume lies | date of employment |
| How can you uncover if someone is lying about his dates of employments? | Thorough reference check |
| How can you uncover if someone is lying about his Job title | Thorough reference check |
| How can you uncover if someone is lying about his Inflated salary | Thorough reference check |
| How can you uncover if someone is lying about his Criminal record | Criminal background check |
| How can you uncover if someone is lying about his Education | Verification of education claims with universities and other
training organizations |
| How can you uncover if someone is lying about his Professional licenses | Verification of license with accrediting agency |
| How can you uncover if someone is lying about Working for fictitious company | Thorough background check |
| who are the IT users | person who uses a hardware or software product |
| IT workers have a duty | to understand a user’s needs and capabilities |
| Society expects members of a profession to: | Provide significant benefits |
| Impact of Codes of Ethics on Ethical
Behavior | Defines: What the organization aspires to become |
| Result in following benefits for the individual, profession, and society | Ethical decision making and ethical behavior |
| some of the prominent organization | Association for Computing Machinery (ACM) |
| Impact of Professional Organizations
on Ethical Behavior | Help IT workers to network with others, seek out
new ideas, and continually build on their personal
skills and expertise |
| Certification | Indicates that a professional possesses a particular set of skills, knowledge, or abilities, in the opinion of the certifying organization |
| Certifications from ______ associations requires a
higher level of experience and a broader perspective than
______certifications | industry .......... |
| which requires a
higher level of experience and a broader perspective than
industry or vendor certifications | industry certifications |
| which requires a
lower level of experience and a broader perspective than
industry or vendor certifications | vendor certifications |
| what is the certification that you will get form Microsoft Certified Technology Specialist ? | Designing and optimizing solutions based
on Microsoft products and technologies |
| what is the certification that you will get form Cisco Certified Internetwork Expert? | Managing and troubleshooting large
networks |
| what is the certification that you will get form Cisco Certified Network Professional
Security? | Configuring and designing firewalls and the
security settings on routers and switches |
| what is the certification that you will get form CompTIA A+? | Performing computer and network maintenance,
troubleshooting, and installation—
including addressing security issues |
| Project Management Institute’s Project
Management Professional (PMP) | Leading and directing projects |
| Government license | Permission to engage in an activity or to operate a business |
| Impact of Government Licensing on Ethical Behavior | Encourages IT workers to follow the highest standards of the profession and practice a code of
ethics |
| Issues Associated with Government
Licensing of IT Workers | No universally accepted core body of knowledge |
| Body of knowledge | Outlines agreed upon sets of
skills and abilities that all licensed professionals must
possess |
| some of the IT Professional Malpractice | Negligence |
| Negligence | Not doing something that a
reasonable person would do, or doing something
that a reasonable person would not do |
| Duty of care | Obligation to protect people against
any unreasonable harm or risk |
| what is the result of Failure in Obligation to protect people against
any unreasonable harm or risk | Failure results in breach of the duty of care |
| Reasonable person standard | : Evaluates how
an objective, careful, and conscientious person
would have acted in the same circumstances |
| Reasonable professional standard | : Evaluates those
who have particular expertise |
| Professional malpractice | : Liability that applies
to professionals who breach the duty of care |
| Common Ethical Issues for IT Users | Software piracy |
| give an example of Software piracy | Popularity of the Android smartphone operating system
has contributed to the software piracy problem |
| Inappropriate use of computing resources would result in | Erode worker productivity and waste time |
| Inappropriate sharing of information would lead to | Violation of someone s privacy, if its private data |
| some things that could help support ethical practice for it users include | Policies that protect against abuses help |
| the Policy components that could help support ethical practice for it users include | Establishing guidelines for use of company software |
| what is compliance ? | To be in accordance with established policies, guidelines, specifications, or legislation |
| what would happen in case of Failure to be in compliance with legislation? | can lead to lawsuits or government fines |
| To ensure compliance, companies: | Implement software to track and record compliance
actions |
| Audit committee | Board of directors provides
assistance to the board with respect to the: Quality and integrity of accounting and reporting
practices and controls , Organization s compliance with legal and regulatory
requirements , Qualifications, independence, and performance of the
organization s independent auditor , and Performance of the company s internal audit team |
| Audit committee : Board of directors provides
assistance to the board with respect to the: | Quality and integrity of accounting and reporting
practices and controls |
| Internal audit committee responsibilities: | Determine that internal systems and controls are adequate and effective |
| The United Nations Convention Against Corruption | Global treaty designed to fight bribery and corruption |
