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level: Unit 1

Questions and Answers List

level questions: Unit 1

Question	Answer
someone whose job is to keep or examine the financial records of a company or organisation	an accountant
a part of your job that is your particular duty to deal with	the area of responsibility
to be the person who is responsible for someone or something	to be left in charge
recording the money that an organisation or business spends and receives	bookkeeping
the main person responsible for managing a company or organisation, who is also sometimes the company's president or chairman of the board	Chief Executive Officer (CEO)
to make different people or things work together effectively, or to organise all the different parts of an activity	co-ordinate
letters or emails from one person to another, or the activity of writing and receiving letters or emails	correspondence
to do business with a person or organisation	to deal with
large pieces of paper attached to a board on legs, which you write or draw on when you are talking to a group of people	flipchart
the department of an organisation that deals with finding new people to work there, keeping records about all the organisation's employees, and helping them with any problems	human resources
responsible for something or someone	in charge of
a list that shows you how much you owe someone for work they have done or for goods they have supplied	an invoice
to continue to know what is happening to someone or something	to keep track of
to be in control of a group of people who work together to do something	to lead the team
to look at a book or computer in order to find facts about a situation, person, event, etc.	to look up information
a person whose job is not well paid	a low-end worker
someone whose job is operating a machine in a factory	a machinist
to watch something carefully and record your results	to monitor
a diagram that shows the structure of an organisation and the relationships between the different people, departments, and jobs at different levels within that organisation	organogram
the activity of managing the money that is paid to employees	payroll
a person who organizes letters, meetings and telephone calls for someone with an important job	personal assistant (PA)
the department of an organisation that deals with finding people to work there, keeping records about them, etc.	personnel
to decide which of a group of things are the most important so that you can deal with them first	to prioritise
to advertise something that is made or grown to be sold	to promote a product
to buy something	to purchase
the process of looking at goods when they are being produced to make certain that they are of the intended standard	quality control
when you try to persuade someone to work for a company or to join an organisation	recruitment
a letter that is written by someone who knows you, to say if you are suitable for a job or course	reference
the opinion that people have about someone or something based on their behaviour or character in the past	reputation
a part of an organisation that works to improve its existing products and develop new ones	research and development (R&D)
having a duty to deal with or manage someone or something	responsible for
someone who sells products to the public	a retailer
the health and happiness of the people who work for an organisation	staff welfare
all the goods that are available in a shop	stock
to have something available for people to buy	to stock
someone who watches a person or activity and makes certain that everything is done correctly, safely, etc.	a supervisor
someone who provides things that people want or need, often over a long period of time	a supplier
to the level of quality that is officially demanded of something	to the required standards
the way two people or groups who work together feel and behave towards each other	working relationship
to allow someone to say sorry	to accept an apology
to help	assist
to add a computer file to an email message	attach
to be a very popular person or thing	be a hit
someone who has arranged a lot of things to do and is very busy	booked up
a product that is made by a particular company	brand
to send something in the same envelope or parcel as something else	to enclose
to send a letter, email, etc that you have received to someone else	to forward
to communicate with someone by telephoning, or by writing to them	to get in touch
to meet in order to do something or spend time together	to get together
a complaint, especially about unfair behaviour	grievance
information from a computer that has been printed on paper	a hard copy
to make something a different colour so that it is more noticeable, especially written words	to highlight
including the first and last date or number stated	inclusive
to feel happy and excited about something that is going to happen	to look forward to
to say or write something to say that you are sorry about something you have done	to offer an apology
a circle divided into several parts to represent how the total amount of something is divided up	a pie chart
writing and activities that are intended to make a person, company, or product more popular	public relations (PR)
related or useful to what is happening or being talked about	relevant
a plan of events or activities and the times that they will happen or be done	a schedule
to start a company, system, way of working, etc.	to set up
the price of one of the equal parts that the value of a particular company is divided into when it is owned by a group of people	share price
a website for communicating with friends and for meeting other people	a social networking site
to communicate information from one person to another.	to spread information
someone or something that is likely to cause harm or damage	a threat
to remove things from a vehicle	to unload
a large building for storing goods that are going to be sold	a warehouse
the process of telling people you know about a particular product or service, usually because you think it is good and want to encourage them to try it	a word of mouth