level: Level 1 of 14. Product differentiation
Questions and Answers List
level questions: Level 1 of 14. Product differentiation
Question | Answer |
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What is product differentiation? | Definition: Actual or perceived distinctions between closely substitute products. |
What two types of product differentiation exist? | Two types of product differentiation: 1. Vertical - varying quality across products 2. Horizontal - similar quality but different characteristics |
What are the two sources of product differentiation? | 1. Natural - features which arise from natural attributes 2. Strategic - distinguishing characteristics due to actions of suppliers |