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level: INTRODUCTION

Questions and Answers List

level questions: INTRODUCTION

Question	Answer
an enterprise in which one is engaged to achieve a livelihood	BUSINESS
transmitting information from one person to another; among the dentist, the staff, the patient, and the community.	COMMUNICATION
The person in the dental office who provides service in the practice other than the dentist	DENTAL ASSISTANT
A healthcare profession concerned with the care of the teeth and surrounding tissues, including prevention and elimination of decay, replacement of missing teeth	DENTISTRY
degree granted to a dentist upon graduation from a university dental school	DOCTOR OF DENTAL MEDICINE
The ability of an individual to do a job properly	COMPETENCE
combination of practical and theoretical skills, cognitive skills, and values that are used to improve performance	COMPETENCE
The process of putting power where it is needed.	EMPOWERMENT
A method of influencing others for good, rousing others to action, and inspiring others to become the best they can be as a group works together toward a common goal	LEADERSHIP
The sum of the attitudes, experiences, beliefs, and values of an organization.	ORGANIZATIONAL CULTURE
It is the specific collection of values and norms that are shared by people and groups in an organization that control the way they interact with each other as well as with those outside of the organization or dental practice	ORGANIZATIONAL CULTURE
The ability to prioritize tasks, to determine how long each project will take, and to work effectively to manage time to production	TIME MANAGEMENT
process of providing quality care for patients while following standards of care established by governmental agencies and by the profession itself.	SERVICE
is a dynamic, changing profession; is a healthcare profession that has a twofold role	Dentistry
twofold role of dentistry	to provide healthcare service; To make a profit as a small business
TYPES OF DENTAL PRACTICES:a dentist practices by himself or herself and is responsible for both the business and clinical components of the practice	solo practice
TYPES OF DENTAL PRACTICES:may be formed by more than one dentist; this can be done via a legal agreement among the dentists and managed by themselves, or it may be formed with a dental management company that manages the business aspect of the practice.	group practice
A dentist who practices all phases of dentistry	GENERAL DENTISTRY
specialties of dentistry: science and art of preventing and controlling dental diseases and promoting dental health through organized community efforts	Dental Public Health
specialties of dentistry: concerned with public education, applied dental research, the administration of group dental care programs, and the prevention and control of dental diseases within communities	Dental Public Health
specialties of dentistry: concerned with the morphology, physiology, and pathology of the dental pulp and its associated tissues	Endodontics
specialties of dentistry: concerned with the biology of the normal pulp; common diseases of the pulp and their causative factors; the diagnosis, prevention, and treatment of these diseases; and common injuries of the pulp and its associated tissues	Endodontics
specialties of dentistry:deals with the nature, identification, and management of diseases that affect the oral cavity and its adjacent structures	Oral and Maxillofacial Pathology
specialties of dentistry: investigates the causes, processes, and effects of these diseases	Oral and Maxillofacial Pathology
specialties of dentistry: concerned with the production and interpretation of images and data produced by all forms of radiant energy used for the diagnosis and management of diseases, disorders, and conditions of the oral cavity and the maxillofacial region	Oral and Maxillofacial Radiology
specialties of dentistry: diagnosis, prevention, interception, and correction of all forms of malocclusion and of neuromuscular and skeletal abnormalities of the developing or mature orofacial structures	Orthodontics and Dentofacial Orthopedics
specialties of dentistry: design, application, and control of functional and corrective appliances and the movement of the dentition and its supporting structures to achieve an optimal occlusal relationship that provides improved function and aesthetics	Orthodontics and Dentofacial Orthopedics
specialties of dentistry: age defined; provides both primary and comprehensive preventive and therapeutic oral healthcare for children from infancy through adolescence	Pediatric Dentistry
specialties of dentistry: care of patients with special healthcare needs beyond the age of adolescence	Pediatric Dentistry
specialties of dentistry: prevention, diagnosis, and treatment of diseases of the supporting and surrounding tissues of the teeth or their replacements and the maintenance of the health, function, and aesthetics of these structures and tissues	periodontics
specialties of dentistry: diagnosis, treatment planning, rehabilitation, and maintenance of the oral function, comfort, appearance, and health of patients with conditions associated with missing or deficient teeth or other oral and maxillofacial tissues	prosthodontics
HOW TO START A PRACTICE:WRITE A BUSINESS PLAN	type of practice, goals for the practice, planned patient base, financial plans
HOW TO START A PRACTICE:amount of overhead is considered (payroll, utilities, maintenance, and advertising)	DEVELOP A FINANCIAL PLAN
HOW TO START A PRACTICE(CHOOSE A LOCATION): Decide on a ___ location.	target
HOW TO START A PRACTICE(CHOOSE A LOCATION): Determine _____ of the area	demographics
HOW TO START A PRACTICE(CHOOSE A LOCATION): Decide if the neighborhood will ______ of patients sought to treat	attract the type
HOW TO START A PRACTICE(CHOOSE A LOCATION): Identify _____	supply companies
HOW TO START A PRACTICE(CHOOSE A LOCATION): Determine whether there is a ____ for potential employees	good market
HOW TO START A PRACTICE:share some potential challenges one faces as a new practice is set up; become acquainted with builders, service companies, and dental equipment and supply companies and establish working relationships with their contact people	OBTAIN A MENTION/ BUILD A NETWORK OF DENTISTS IN THE FIELD
HOW TO START A PRACTICE:attractive, easy to navigate, and contains basic information about the practice, including location, hours, telephone numbers, and e-mail address	CREATE A WEBSITE/ USE SOCIAL MEDIA
HOW TO START A PRACTICE:Describe the types of treatment rendered but do not make any claims that cannot be produced	CREATE A WEBSITE/ USE SOCIAL MEDIA
HOW TO START A PRACTICE(HIRE A SKILLED STAFF): person for business office	personable skills (promote the business), familiar with business technology
HOW TO START A PRACTICE(HIRE A SKILLED STAFF):chairside dental assistant	well educated, can promote the practice, increase productivity
HOW TO START A PRACTICE:to explain the types of insurance necessary for the practice.	OBTAIN INSURANCE
HOW TO START A PRACTICE:becomes familiar with other professionals in the area; source of promoting oneself and the practice	MAKE YOURSELF VISIBLE; PARTICIPATE IN LOCAL, STATE AND NATIONAL DENTAL SOCIETIES
HOW TO START A PRACTICE:attend continuing education courses to ___ one's skills	update
HOW TO START A PRACTICE(REFINE LEADERSHIP SKILLS):The owner’s ________ will affect the attitude of the staff	attitude and leadership skills
HOW TO START A PRACTICE(LISTEN TO YOUR PATIENTS):Patients provide a potential source of _____	referrals
HOW TO START A PRACTICE(LISTEN TO YOUR PATIENTS): listen to the patients, learn about their families, and become interested in their needs; allay patient fears and help them become _____ for the practice	good ambassadors
HOW TO START A PRACTICE(REVIEW AND MODIFY THE BUSINESS PLAN):_____ the business plan and modify it as necessary.	periodically examine
HOW TO START A PRACTICE(REVIEW AND MODIFY THE BUSINESS PLAN):find good potential ________ who practice those areas of dentistry and seek to refer the patients to these practices for other phases of treatment	referral providers
HOW TO START A PRACTICE(REVIEW AND MODIFY THE BUSINESS PLAN):become a ____ at the techniques that are _____the most.	master; enjoyed
HOW TO START A PRACTICE:seek an associate who shares the same philosophy for the practice and can also share some of the overhead of the office	CONSIDER ASSOCIATESHIPS IN THE FUTURE
HOW TO START A PRACTICE:must be in place early in order to realize a well-planned retirement in future years	PLAN FOR RETIREMENT