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level: CHARACTERISTICS OF AN EFFECTIVE LEADER

Questions and Answers List

level questions: CHARACTERISTICS OF AN EFFECTIVE LEADER

Question	Answer
individual’s belief that he or she can do a job well	SELF CONFIDENCE
person must accept herself or himself	SELF CONFIDENCE
healthy mental personal picture and the accentuation of positive attributes	SELF CONFIDENCE
strengths and building on them; accepting weaknesses and not dwelling on them	SELF CONFIDENCE
what a person needs to be successful on the job	COMPETENCE
Being genuine - being ______.	oneself
Genuine person	sincere and straightforward
not afraid to reach out and touch someone; putting yourself in the patient’s place and showing the kind of concern you would like to receive if the roles were reversed.	GENUINENESS
Each person’s values are established as a result of his or her background and previous experience; it is important to concentrate on seeing the patient and not just his or her disability	ACCEPTANCE OF A CULTURALLY DIVERSE POPULATION
interested in work, being expressive, and leaving personal problems at home; takes time to learn about patients and their interests; positive outlook on life	ENTHUSIAM
bold and enterprising in a nonhostile manner.	assertive person
often requires tact, initiative, and willingness to take a risk	ASSERTIVENESS
not only the facts but also the feeling behind the facts; combination of hearing what a person says and becoming involved with the person who is talking	EFFECTIVE LISTENING
"desire to feel that they are valued for their contributions to the team’s success.	RECOGNITION OF OTHER’S NEEDS
willing to work cooperatively together to accomplish the objectives of the practice	RECOGNITION OF OTHER’S NEEDS
How one interprets a crisis situation, however, is more important; Patients and colleagues should not be made the brunt of jokes; lessens conflict and eases tension	SENSE OF HUMOR
teams are made up of individuals with diverse skills and talents; achieving team goals can be accomplished and eagerly anticipated	WILLINGNESS TO BE A TEAM PLAYER
WILLINGNESS TO BE A TEAM PLAYER: Dentistry is a ________ business	team-oriented