| 4 COMPONENTS OF A BUSINESS | service
profit
staff
market |
| members of the dental team | sterilization technician
administrative assistant
dentist
dental assistant
dental hygienist
dental laboratory technician |
| Keys to successful risk taking | Being open-minded.
Overcoming the fear of mistakes.
Developing a support system
Trusting in one’s own abilities. |
| DENRAL PRACTICE BUSINESS CRITERIA | Increase entrepreneurship.
Maintain financial independence
Practice ethically.
Operate efficiently.
Operate safely.
Be productive.
Generate referrals.
Use technology.
Maintain a low-stress environment. |
| SPECIALTIES OF DENTISTRY | Dental Public Health
Endodontics
Oral and Maxillofacial Pathology
Oral and Maxillofacial Radiology
Oral and Maxillofacial Surgery
Orthodontic and Dentofacial Orthopedics
Pediatric Dentistry
Periodontics
Prosthodontics |
| HOW TO START A PRACTICE | Write a Business Plan
Develop a Financial Plan
Choose a Location
Obtain a Mentor
Create a Website/Use Social Media
Hire Skilled Staff
Obtain Insurance
Make yourself visible
Attend Continuing Education Courses
Refine Leadership Skills
Listen to your Patients
Review and Modify Business Plan
Consider Associateships in the Future
Plan for Retirement |
| ESTABLISHING PRACTICE GOALS AND MANAGEMENT | Develop a Practice Philosophy
Develop Practice Objectives
Develop Practice Policies
Develop Procedural Policies
Develop Practice Standard
Develop Business Principles
Develop A Staff Recognition Program
Determine A Mission Statement |
| LEADERSHIP AND MANAGEMENT IN THE 21ST CENTURY | Practice by a set of values
Empower Others
Reward Risk Taking
Maintain a Commitment to service
Manage Chaos
Know how to follow
Build a shared vision
Todays Leader |
| TODAYS LEADER | Considering long-term results over short-term results
Stressing effectiveness over efficiency alone
Thinking strategically rather than operationally
Being proactive rather than reactive to situations
Being driven by plans rather than problems |
| PERSONAL CHARACTERISTICS OF AN EFFECTIVE LEADER | Self Confidence
Competence
Acceptance of a culturally diverse population
Recognition of other's needs
Enthusiasm
Effective Listening
Sense of Humor
Willingness to be a team player
Assertiveness
Genuineness |
| FIVE R'S OF MANAGEMENT | Responsibility
Respect
Rapport
Recognition
Renumeration |
| MASLOW'S HEIRARCHY OF NEEDS | Psychological/ Biological Needs
Safety/ Security Needs
Social/ Love needs
Esteem needs
Self-Actualization |
| BARRIERS TO A PATIENT COMMUNICATION | Prejudging a Patient
Hears but does not listen
Preoccupation |
