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Index
»
PRCMGD1
»
Chapter 1
»
LEADERSHIP
level: LEADERSHIP
Questions and Answers List
level questions: LEADERSHIP
Question
Answer
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:Effective leaders must often make difficult decisions to stand on their values and understand that the set of values they identify for the practice must begin at the top and permeate throughout all levels of the practice
PRACTICE BY A SET OF VALUES
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:determine a practice mission statement that speaks to the way the practice is to be managed and the role of the staff and the patients.
BUILD A SHARED VISION
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:determine how the practice’s vision and individual goals and objectives meet the vision of the practice
BUILD A SHARED VISION
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY(MAINTAIN A COMMITMENT TO SERVICE):commitment to service is not only to the patients but also to the ___.
staff
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:if the dentist, as a leader, understands how a successful business can be achieved and at the same time makes a commitment to helping people grow in the workplace
MAINTAIN A COMMITMENT TO SERVICE
capacity to influence others; flow in any direction within the dental practice; can apply to an individual or a group.
Power
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:Providing employees with access to information that will help them increase their productivity and effectiveness
EMPOWER OTHERS
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:Giving staff members a voice in decision making Empowered employees feel a sense of ownership in the practice and become confident in their jobs
EMPOWER OTHERS
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:Allowing staff members to take on more responsibility, including assigning them all legal tasks delegated to them in a given state
EMPOWER OTHERS
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY(empower others):empowered employees are ___ individuals; they feel they are part of the practice, and they enjoy the job’s rewards
happier
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:willing to take calculated risks, knowing that the status quo can also result in failure
REWARD RISK TAKING
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:Trusting in one’s own abilities. Being open-minded. Overcoming the fear of mistakes. Developing a support system
MANAGE CHAOS
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:knows the importance of stepping back and being a follower when a situation demands it;
KNOW HOW TO FOLLOW
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:trust in others and knows that others can also be leaders if they are given the proper opportunities and training.
KNOW HOW TO FOLLOW
LEADERSHIP AND MANAGEMENT IN THE TWENTY-FIRST CENTURY:embrace trust, a willingness to understand change, humility, commitment, focus, compassion, integrity, peacemaking, and endurance
TODAYS LEADER