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level: Program Development and Management

Questions and Answers List

level questions: Program Development and Management

QuestionAnswer
Definition of project, program, portfolio• A Project is a temporary organization, with people and other assets required to achieve an objective. • A Program consist of a number of projects and activities that are planned and managed together to achieve overall set of related objectives. • A Portfolio is a set of projects and/or programs, which are not necessarily related, brought together for the sake of control, coordination and optimization of the portfolio in its totality.
Characteristic of Program•Produce deliverables with a strategic intent • Respond to a business change • Provides significant change in the organization • Has a success criteria including growth, productivity gain, and improvement in the market • Has significant risks • Has a longer duration than projects • Benefits are achieved through duration of program
what Program include?A program include: • A single product or deliverable. • Many product deliverables. • Can be a combination of ongoing support activity and delivering value. • Focuses on business objectives and delivering value.
Program Logic Model• The Program Logic Model is a program planning tool that can be used to help organize, design, implement and evaluate any kind of program. • The Program Logic Model provides a template for describing what goes into a program, who will participate, the activities and the outcomes, including long-term impacts. It can also be used to analyze program assumptions and external factors that can influence success.
what Program Logic Model is and is not?A program logic model is: • A graphic representation of the theory of change driving a program or policy. • A framework for planning, implementation, monitoring, and evaluation. A logic model is not: • A strategic or fully developed plan for designing or managing a program or policy. • An evaluation design or evaluation method.
A logic model is valuable in supporting?A logic model is valuable in supporting: • Program planning. • Program implementation. • Program monitoring. • Program evaluation. • Communication tool
Why use a Logic Model?• Brings detail to broad goals. • Helps identify gaps in program logic and clarify assumptions. • Builds understanding and promotes consensus. • Makes explicit underlying beliefs. • Helps clarify what is appropriate to evaluate and when. • Summarizes complex programs for effective communication.
Key Content of Program Logic ModelWHAT? • Components are groups of closely related activities in a program. • Activities are the things the program does to work toward its desired outcomes. WHO? • Target groups are the individuals, groups, or communities at whom the program’s activities are directed. WHY? • Outcomes are the changes the program hopes to achieve. These are differentiated between short-term and long-term outcomes.
Program Logic Model PhasesTwo Phases/Uses • Planning: • What do you want? Goals (Outcomes) • For whom? Participants (Outputs) • How? (Activities) • With What Resources? (Inputs) • Evaluation: • Who (Inputs) • Did What (Activities) • To Whom (Outputs), and • Why (Outcomes)
Resource-Output-OutcomeIn its simplest form, a logic model is a graphic representation of the relationship among a program’s or policy’s Resource (what is invested in the program), the outputs (what is done with these investments), and what the outcomes are (what are the results).
Problem StatementThe problem statement is the problem or challenge that the program or policy is designed to address
Outcome (Goals, Objectives, Results, Impacts)Outcomes express the results that your program intends to achieve if implemented as planned. Outcomes are the changes that occur or the difference that is made for individuals, groups, families, organizations, systems, or communities during or after the program. Outcomes ask, “What difference does it make?” Outcomes should: • Represent the results or impacts that occur because of program activities and services • Be within the scope of the program’s control or sphere of reasonable influence, as well as • the timeframe you have chosen for your logic model • be measurable
Outputs• Outputs are the measurable, tangible, and direct products or results of program activities. • They lead to desired outcomes—benefits for participants, families, communities, or organizations —but are not themselves the changes you expect the program will produce. • They do help you assess how well you are implementing the program. Examples of program outputs include numbers and descriptions of: • Number of home buying workshops attended • Number of neighborhoods researched
Activity (Strategies, Processes, Methods, Action steps)• Activities are the actions that are needed to implement your program—what you will do with program resources in order to achieve program outcomes and, ultimately, your goal(s). • Common activities are: • Developing products (e.g., promotional materials and educational curricula), • Providing services (e.g., education and training, counseling or health screening), • Engaging in policy advocacy (e.g., issuing policy statements, conducting public testimony), or • Building infrastructure (e.g., strengthening governance and management structures, relationships, and capacity).
Resources (Input, Program Investments)• Identify the available resources for your program. This helps you determine the extent to which you will be able to implement the program and achieve your intended goals and outcomes. • List the resources that you currently have to support your program. (If you intend to raise additional resources for the program during this program timeframe, account for them under "Activities.") • Human resources: Full- and part-time staff, consultants • Financial resources: Restricted grants, operating budget • Space: Office and other facilities • Technology: Computer hardware & software • Other Equipment: office machinery • Materials/Other: office supplies