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From course:

Management 193

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Question:

Model 1 and 2 communication

Author: Sixten Bigner Af Klintberg



Answer:

(HR framework) Model 1 communication is much like vertical control as it is much about persuasion and giving orders. In model 1 the individual does her own analysis and tries to persuade others through facts and logic. Model 2 communication is similar to horizontal control, where the individual tries to find common ground with her co-workers and instead of persuading, tries to understand other perspectives and potentially change her own opinion.


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