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From course:

Chapter 1 - A new approach for complex problems

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Question:

A Scrum Team gets into a situation where a conflicting Developer’s behavior causes issues. Who is responsible for removing this issue? a) Management b) Product Owner c) Scrum Master d) Scrum Team

Author: Avinash Upadhyay



Answer:

D) Scrum Team Think about who is responsible for identifying and removing different types of issues. The Scrum Master is responsible for removing impediments outside the Scrum Team’s influence. Also, they are responsible for causing change that increases the productivity of the Scrum Team. In this case, the issue faced by the Scrum Team is well within the influence of the Scrum Team to resolve. So, the Scrum Master should coach the team to resolve such items themselves. If the Scrum Master actively takes steps such as removing this person from the Team, it will lead to a diminished inclination of the Scrum Team to resolve internal problems for themselves in the long run. Correct answer is “d.”


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