How do we conduct process improvements?

Redesign of business processes with the aim of improving how work is done Four key areas for process improvement: Effectiveness – does the process output contribute to achieve the objective? Efficiency – how fast/cheap/resource minimizing can the process be executed? Internal control – e.g., possibility to change data by during execution of the process? (Accident/Illegal) Ex: if stock status is kep manually, there is a greater risk of typing errors and thus lack of internal control. Compliance – does the process comply with organizational rules and government regulations? Ex: GDPR legislations and certifications. KYC