Question:
What defines Business process management (BPM)?
Author: Christian RasmussenAnswer:
According to Gartner: BPM is a management discipline that treats business processes as assets to be valued, designed and exploited in their own right BPM is a structured approach employing methods, policies, metrics, management practices and software tools to manage and continuously optimise an organisation's processes BPM aims to improve agility and operational performance BPM treats processes as organisational building blocks with as much (if not more) significance as functional areas and geographic territories
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