What is an E-government?

• E-government involves using information technologies to enable and improve the efficiency with which government services are provided to citizens, employees, businesses, and agencies. • It can occur at various levels of government, such as municipalities, counties, districts, states, provinces, or countries. • It has become popular not only for obtaining information from government agencies but also for conducting transactions such as paying taxes, renewing licenses, downloading government forms, or paying governmentprovided utilities, such as water bills. • E-government is provided through a number of platforms beyond websites, including Twitter, Facebook, YouTube, and Instagram. • The future of e-government is also likely to include some form of Internet voting, where citizens will be able to cast their votes electronically via the Internet. In fact, some countries and states have already started to allow citizens to vote via the Internet.