PRPCOM-Part1
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PRPCOM-Part1 - Leaderboard
PRPCOM-Part1 - Details
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44 questions
| 🇬🇧 | 🇬🇧 |
| Media we use to carry messages | Channels |
| Richest channels of communication | Face-to-Face or Personal Communication |
| Addressing a mass audience | Broadcast Media Communications |
| Should be used when a private or more complex message needs to be relayed | Mobile Communications Channels |
| Email, Internet, intranet and social media platforms | Electronic Communications Channels |
| Should be used when a message that does not require interaction | Written Methods of Communication |
| Attributed to the psychological makeup, intellectual ability, or physical condition of the communicators | Internal noise |
| Attributed to the environment | External noise |
| Daydreaming, and feelings of inadequacy | Personal factors such as prejudices |
| Receive information in return | Feedback |
| Feedback that encourages us to continue behaving as we are | Positive feedback |
| Can help eliminate unwanted, ineffective behaviors | Negative feedback |
| Feedback you give yourself as you monitor your own behavior or performance during a transaction | Internal feedback |
| Feedback from others who are involved in the communication event | External feedback |
| Self-other understanding: insight into ourselves and others | Understanding and Insight |
| Communication offers each of us the chance to satisfy our “needs for inclusion, control, and affection.” | Meaningful Relationships |
| People have ample opportunities to influence each other subtly or overtly. | Influence and Persuasion |
| Skills valued by employers- the abilities to speak, listen, critically evaluate, adapt to differences, handle conflicts, solve problems, and make sound decisions | Career Development |
| Communication you have with yourself | Intrapersonal Communication |
| Occurs between two people | Interpersonal Communication |
| With groups of about 3 to 20 people | Small Group Communication |
| Speak or write to an audience that is larger than a small group. | Public Communication |
| A large audience that is transmitted by media. | Mass communication |
| Medium of the message is oral. | Verbal Communication |
| Effective form of verbal communication | Storytelling |
| Require more planning, reflection, and skill than normal day-to-day interactions at work | Crucial Conversations |
| Are printed messages, handwritten, or appear on the screen | Written Communication |
| Facial expressions, body stance, and tone of voice | Nonverbal Communication |
| All its elements constantly interact with and affect each other | Communication is dynamic. |
| Every human contact is unique. It has never happened before, and never again will it happen in just the same way. | Communication is unrepeatable and irreversible. |
| Cultural diversity, including race, ethnicity, gender, and age, influences the meanings we attribute to communication | Communication is culturally linked. |
| It involves judgment of right and wrong | Communication is influenced by Ethics. |
| Communication strengths and weaknesses | Communication is competence-based. |