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reviewer HILS 7-8

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Question:

RPR problem diagnosis

Author: Mia B.



Answer:

RPR’S stands for rapid problem resolution and it deals with diagnosing the causes of recurrent problems this process has three phases discover, investigate. and fix a. discover is when the team members gather data and analyze their findings b. investigate is a diagnostic plan that is created and the root cause is identified through careful analysis of the diagnostic data c. and the last one is fix, the problem is affixed and monitored to ensure that the proper root cause was identified


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Mia B.
Mia B.