CSR Concerns/Issues in Operations

Managing Inputs Appropriately – environmentally friendly? How much waste is created from them? Avoid using cheap inputs or illegally disposing of inputs. Managing Suppliers Appropriately – are supplies sourced from socially responsible means? Child labour or exploitation being used? Avoiding biased selection of suppliers. Managing Staff Appropriately – think about the health and welfare of employees using materials, equipment, in the process stage of the operations system – is the workplace safe at all times? Managing the Customer Relationship Appropriately – goods/services sold must be fit for purpose (high quality and safe), treating all customers with respect. Managing the Key Elements – Inputs, Processes/Transformations, and Outputs - thought should be given for CSR in all key elements.