Role of the Operations Manager in CSR

Operations managers try to keep costs down and the decisions they make are not easy to balance between improving quality, reducing costs, and meeting social responsibilities. Operations managers are responsible for minimizing the negative impact (their production or processes have) on the environment and society in general. Operations managers need to ensure across the global supply chain that employees are treated fairly, products are made using sustainable practices, greater focus on renewable resources in production and develop strategies to minimise the impact/cost to the environment once the product has ended its life span (usually becomes waste/landfill) In short, operations mangers are focused on the 'triple bottom line' – economic, social and environmental impact.