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GCSE Business 2020-2022 OCR

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Question:

Why is the Good after Sale Service important for a Good Customer Service?

Author: eric_galvao



Answer:

-Instructions, and Helplines may be set up after the Sale, to simply again Guide the Customer -This can allow the Customer to still feel Valued, even at Home, so therefore they want to do Business again -Feedback may also be given back, which is simply a Target to work on, and can be used for the Marketing Mix.


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