Question:
Level 5- Activity
Author: Danny Terro 3902Answer:
How to Identify Activities? • At this level we are capable of exposing and capturing the interaction with the individual atomic objects that a worker in a role can view, access, and/or manipulate within the work. Activities will be of two types: • There will be one activity will always recognize the work to convert some set of inputs into output (transformational work), complete a transaction within rule-based work, or, in situations of high ambiguity, reach a judgment or conclusion (tacit work). • The remaining activities are each associated with one of the inputs consumed in creating the output.
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